Company Detail
Fano Labs Pte Ltd
Category
FinTech
Vertical
Regulatory and Compliance
Company ID
202340535W
SFA Member
11/24
Business Model
B2B B2B2C
Business Est.
Since 2023
Countries
Singapore (HQ), Hong Kong, Others
Awards
2024 IEEE CIS Outstanding Organization Awards, for applications of computational intelligence techniques to speech-related products
Forbes Asia to Watch 100 2022
Asia Pacific ICT Awards 2020/2021: Business Services (Finance and Accounting), Winner;Technology (AI), Winner
Forbes Asia to Watch 100 2022
Asia Pacific ICT Awards 2020/2021: Business Services (Finance and Accounting), Winner;Technology (AI), Winner
Founded in 2015, Fano Labs is a spin-off from the University of Hong Kong specializing in developing speech recognition, speaker diarization, speaker verification, and natural language processing technologies for multilingual environments. Fano Labs is headquartered in Hong Kong Science Park with offices in Taiwan, Shenzhen and Singapore. From analysis to automation, our language AI solutions empower enterprises to drive operational efficiency in customer service, compliance, and various lines of business.
Fano Labs develops an award-winning AI Interaction Analytics Platform – Callinter. It enables enterprises to enhance their Automatic Quality Management and Sales Compliance processes. By analysing voice calls, emails and live chats, Callinter enables businesses to gain a holistic view of their customer interactions more efficiently and effectively. Callinter applies to sales compliance and risks detection;business insights and sales opportunity discovery, and churn detection. Our solutions have been widely adopted in 40+ banks and FSIs, telecom, utilities, government and public sectors.
The company has recently been accredited by IMDA, and has attracted funding from Openspace Ventures, Horizons Ventures, Alibaba Entrepreneurs Fund, University of Hong Kong, Hong Kong Science & Technology Parks (HKSTP), Saltagen Ventures, Openspace Ventures, HSBC and renowned individual investors. Fano Labs is also one of the few companies that has been appointed as a Designated Local Research Institution (DLRI) by the Innovation and Technology Commission of the Hong Kong SAR Government.
Fano Labs develops an award-winning AI Interaction Analytics Platform – Callinter. It enables enterprises to enhance their Automatic Quality Management and Sales Compliance processes. By analysing voice calls, emails and live chats, Callinter enables businesses to gain a holistic view of their customer interactions more efficiently and effectively. Callinter applies to sales compliance and risks detection;business insights and sales opportunity discovery, and churn detection. Our solutions have been widely adopted in 40+ banks and FSIs, telecom, utilities, government and public sectors.
The company has recently been accredited by IMDA, and has attracted funding from Openspace Ventures, Horizons Ventures, Alibaba Entrepreneurs Fund, University of Hong Kong, Hong Kong Science & Technology Parks (HKSTP), Saltagen Ventures, Openspace Ventures, HSBC and renowned individual investors. Fano Labs is also one of the few companies that has been appointed as a Designated Local Research Institution (DLRI) by the Innovation and Technology Commission of the Hong Kong SAR Government.